Frequently Asked Questions

Find answers to everything you need to know about astrology readings, Card Sanctuary, and your cosmic journey

What information do you need for my reading?

For natal chart and forecast readings, I need your exact birth date, time, and location. If you don't know your exact birth time, check your birth certificate or contact the hospital where you were born.

For relationship readings, I'll need birth information for both people. If exact times aren't available, we can work with estimated times or focus more on the planetary aspects that remain consistent.

How accurate are astrology readings?

Astrology reveals potentials, patterns, and cosmic timing rather than predicting fixed events. My readings focus on helping you understand your natural inclinations, growth opportunities, and optimal timing for decisions.

With 5+ years of experience and over 200 completed readings, I've found astrology to be remarkably accurate for understanding personality traits, relationship dynamics, and life themes. The real magic happens when you use these insights to make more aligned choices.

What's the difference between the three reading types?

Natal Chart Reading (90 min): A deep dive into your soul blueprint, personality, life purpose, and innate gifts. Perfect for first-time clients or anyone wanting comprehensive self-understanding.

Forecast Reading (60 min): Focuses on upcoming cosmic energies and timing over the next 6-18 months. Uses transits, progressions, and solar returns to guide decision-making and preparation.

Relationship Reading (75 min): Analyzes compatibility and dynamics between two people through synastry and composite charts. Great for romantic partners, business partnerships, or family relationships.

Do you use tarot cards in astrology readings?

Yes! I integrate oracle and tarot cards into every reading to provide additional intuitive guidance and practical next steps. The cards often reveal insights that perfectly complement the astrological information.

This combination of structured astrological knowledge and intuitive card wisdom creates a more complete and personally meaningful experience for each client.

Can I ask specific questions during my reading?

Absolutely! While I cover the essential elements of your chart, I encourage you to bring specific questions about:

  • Career direction and timing
  • Relationship compatibility and challenges
  • Life purpose and spiritual growth
  • Timing for major decisions
  • Family dynamics and parenting
  • Health and wellness approaches

Your reading is tailored to your current needs and life circumstances.

How often should I book astrology readings?

Most clients start with a comprehensive natal chart reading, then book forecast readings seasonally (every 3-6 months) or during major life transitions.

Your natal chart doesn't change, but you evolve! Return readings can explore different aspects of your chart more deeply or address new life situations as they arise.

<< 1 >>


How do I book a reading?

Booking is simple! Visit the Readings page and click "Book Now" for your chosen reading type. You'll be taken to my Calendly scheduling system where you can:

Choose your preferred date and time
Complete payment securely
Receive instant confirmation via email
Get preparation materials and Zoom link
All readings are conducted via video call for your convenience and comfort.

What payment methods do you accept?

I accept all major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal through my secure payment processor.

For readings over $150, I also offer 2-payment plans. Just contact me before booking to arrange a payment schedule that works for you.

Can I reschedule or cancel my reading?

Rescheduling: You can reschedule up to 24 hours before your appointment through the booking system at no charge. Less than 24 hours notice may incur a $25 rescheduling fee.

Cancellations: Full refunds are available up to 48 hours before your scheduled reading. Within 48 hours, a 50% refund is provided. Same-day cancellations are generally non-refundable unless due to emergency.

Do you offer gift certificates?

Yes! Astrology readings make wonderful gifts for birthdays, anniversaries, or any spiritual seeker in your life. Contact me directly to purchase a gift certificate.

Gift certificates are valid for 12 months and can be used for any reading type. I'll provide a beautiful digital certificate to share with your loved one.

What if I'm not satisfied with my reading?

Your satisfaction is my priority. If you're not completely happy with your reading experience within 48 hours, I offer a full refund - no questions asked.

I'm also happy to schedule a follow-up conversation to address any concerns or clarify insights from your reading.

How far in advance should I book?

I recommend booking 1-2 weeks in advance for the best availability, though I sometimes have same-week openings. For special dates like your birthday or significant astrological events, book earlier.

If you need urgent guidance for time-sensitive decisions, text me directly and I'll do my best to accommodate priority bookings.

Do you offer payment plans?

Yes! For readings over $150, I offer 2-payment plans to make cosmic guidance accessible to everyone. Contact me before booking to arrange:

  • 50% due at booking
  • 50% due 2 weeks later

Payment plans help ensure everyone can access the guidance they need regardless of their current financial situation.

<< 1 >>


What exactly is the Card Sanctuary?

The Card Sanctuary is a membership portal where you can draw from my exclusive 52-card intuitive deck for daily spiritual guidance. Each card offers wisdom, reflection prompts, and practical guidance for your journey.

Members get unlimited daily draws, detailed card interpretations, guided meditations, journal prompts, and access to our private community of like-minded souls.

How is this different from regular tarot cards?

My intuitive deck is specifically designed for daily spiritual guidance rather than fortune-telling. Each card focuses on personal growth, self-reflection, and practical wisdom for navigating life's challenges.

The messages are uplifting and empowering, designed to help you connect with your inner wisdom and make aligned choices throughout your day.

Can I try the Card Sanctuary before subscribing?

Yes! All visitors can draw 3 free cards to experience the magic before deciding to join. After your free draws, you'll be invited to become a member for unlimited access.

We also offer a 7-day free trial for new members, so you can explore all the features risk-free.

What's included in the membership?

Your Card Sanctuary membership includes:

  • Unlimited daily card draws from the 52-card deck
  • Reflective affirmation for each card
  • Access to discounted products and programs

How much does membership cost?

Card Sanctuary membership starts from as little as US$5, but pricing may increase from time to time. Please refer to the latest pricing on the product pages for the most accurate information.
You can cancel anytime with no long-term commitment. We also offer a 7-day free trial so you can experience the full value before your first payment.

Can I cancel my membership anytime?

Absolutely! You can cancel your Card Sanctuary membership anytime from your member dashboard. You'll continue to have access until the end of your current billing period.

No cancellation fees, no questions asked. Your spiritual journey should feel supported, not restrictive.

<< 1 >>


How do video call readings work?

Video call readings utilise the most appropriate technology at the time — we currently use Google Meet, which provides reliable video and screen sharing at a great rate.

After booking, you'll receive:

  • Meeting link and password
  • Instructions for joining the call
  • Backup phone number if needed

I'll share your birth chart on screen during the reading so we can explore it together in real-time.

What if I have technical problems during my reading?

Don't worry! Technical issues happen. I have backup plans:

  • Alternative video calling platforms (Zoom, Skype)
  • Phone backup for audio-only sessions
  • Screen sharing via email if needed
  • Session rescheduling at no charge

Text me immediately at +61 419 639 798 if you experience any technical difficulties.

Can I record our session?

Absolutely! I encourage recording so you can revisit the insights.

I'm having trouble accessing my Card Sanctuary membership

If you're having login issues with Card Sanctuary:

  • Check your spam folder for the welcome email
  • Try resetting your password
  • Clear your browser cache and cookies
  • Try a different browser or incognito mode

If problems persist, please reach out through the contact form on our website, and our team will assist you.

What devices work best for readings?

For the best experience, I recommend:

  • Computer/Laptop: Best for viewing shared birth charts clearly
  • Tablet: Good compromise between screen size and portability
  • Smartphone: Works but chart details may be harder to see

Ensure you have a stable internet connection, good lighting, and a quiet space for our sacred time together.

<< 1 >>


Still Have Questions?

Can’t find what you’re looking for? I’m here to help guide you on your cosmic journey. Reach out and I’ll personally respond to your questions.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop